Althea Papalexatos, Customer Excellence Lead

One of our longest-standing and cherished team members, Althea, commenced with WE-EF almost 24 years ago, back in November 1997.

In her role as our Customer Excellence Team Lead, Althea is responsible for ensuring the quality and responsiveness of the service we provide for quotations, pricing, processing of sales orders and reporting.

Althea’s most memorable award thus far was that of her 20-year milestone, which we at WE-EF now call “The Collared Diamond” – what an incredible accomplishment!

A true team player who lives and breathes this company value daily, the thing Althea enjoys most about her job is “working as a team to provide the best service we can”.

With her strong product knowledge and experience, Althea is one of the chief problem solvers and can often be found liaising with multiple teams within the business – from technical, to materials, to sales, to marketing, to production and finance – all to get to the bottom of a challenge, or find a solution for a customer.

Althea’s favourite working tool is Snagit – because ‘a picture is worth a thousand words’, she finds it a great tool for capturing and conveying visuals – that is time-saving, efficient and very helpful when explaining something.

Favourite product at WE-EF?

Why do you like this product?
I like its circular modern look and it looks great installed on projects like the Tullamarine Freeway and Bondi Beach.

October 19, 2021